Privacy Policy

Overview

Sun Shop Express ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.sunshopexpress.com (the "Site") and make purchases from our store.

1. Information We Collect

1.1 Personal Information

When you visit the Site or make a purchase, we collect certain information about you, including:

  • Contact Information: Name, email address, mailing address, phone number.
  • Payment Information: Credit card details, billing address, and other payment information.
  • Order Information: Products purchased, order history, and shipping information.
  • Account Information: Username, password, and other information provided when you register an account.

1.2 Automatically Collected Information

We also collect information automatically when you visit the Site:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the Site, and links clicked.
  • Cookies and Tracking Technologies: Cookies, beacons, tags, and similar technologies to collect usage and interaction data.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders: Manage and fulfill your orders, process payments, and deliver products.
  • Customer Support: Provide customer support and respond to your inquiries.
  • Personalize Experience: Customize your experience on our Site and recommend products.
  • Marketing: Send promotional communications and updates about our products and services (you can opt-out at any time).
  • Improve Our Site: Analyze Site usage and improve our services and product offerings.
  • Compliance: Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Requirements: If required by law, or to protect our rights, we may disclose your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small data files placed on your device that allow us to track and enhance your experience on our Site.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the Site to function properly.
  • Analytical Cookies: Help us understand how visitors use the Site.
  • Marketing Cookies: Used to deliver relevant ads and track marketing effectiveness.

4.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site.

5. Security

We implement a variety of security measures to protect your personal information, including encryption and secure socket layer (SSL) technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Opt-out of marketing communications and certain data processing activities.

To exercise these rights, please contact us at privacy@sunshopexpress.com.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.